Travel Industry Essentials
Travel Industry Essentials (TIA-TIE) A comprehensive survey course covering the essential products, services, and operations of the travel industry. Explore cruise, airline, hotel, car rental, and destination products, along with sales techniques, technology tools, problem resolution, and a 2026 annual industry update. Perfect for new entrants to the travel industry or as a foundational primer before pursuing advanced certifications.
Available Now
3 CE Credits
Legal & Regulatory
Legal Insights: Protecting Travel Professionals and Agencies From client agreements to liability exposure — a practical guide to the legal landscape every professional must navigate.
Certified Travel Professional — Core
Certified Travel Professional (TIA-CTP) A comprehensive professional credential covering the legal, ethical, operational, client-service, destination, air, cruise, inclusive-travel, technology, risk-management, and business competencies expected of a modern Travel Professional. All competency modules are required. Learners complete each lesson knowledge check and must score 80% or higher on the 100-question comprehensive final examination.
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10 CE Credits
Technology & Booking Systems
AI for Travel Professionals: ChatGPT, Claude & Gemini — Hands-On Certification A hands-on TIA Academy certification that trains travel professionals to use ChatGPT, Claude, and Gemini in real travel-advisor workflows. Students practice prompting, destination research, client discovery, itinerary design, supplier and booking organization, budget optimization, travel-document preparation, client communications, quality control, fact-checking, privacy, and multi-model workflows. Every lesson includes a worked example, a sample prompt, and a practical exercise, and the course culminates in a real-world capstone plus a 100-question final exam.
Available Now
3 CE Credits
Legal & Regulatory
Certifications, Licenses & Insurance A comprehensive guide to the credentials, registrations, and protections every travel professional needs — Seller of Travel laws, IATA, CLIA, ARC accreditation, local business licenses, and Errors & Omissions insurance for both agencies and independent contractors.
Industry History
The History of Travel Industry Accreditation: IATA, CLIA, and ARC This free, self-paced course traces the history of the travel industry's three true accreditation bodies — IATA/IATAN, CLIA, and ARC — and explains what accreditation means for travel professionals today. Not a certification course.
Industry History
The History of Travel Trade Associations: From ASTA to Today A historical TIA Academy course tracing major travel trade associations from ASTA's 1931 founding through today's national and global organizations. The course explains what voluntary association membership provides, how each association serves a distinct segment or geography, and why association membership must be kept separate from private industry accreditation and government Seller of Travel registration.
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4 CE Credits
Legal & Regulatory
Ethical Excellence Ethical Excellence prepares travel professionals to make responsible, transparent, and client-centered decisions throughout the travel-planning and booking process. Participants learn how to apply the TIA Code of Ethics, identify and manage conflicts of interest, protect confidential information, communicate prices and policies honestly, handle financial matters responsibly, serve travelers fairly and inclusively, address mistakes and complaints professionally, and preserve consumer trust. The course emphasizes practical judgment through realistic travel-industry situations involving clients, suppliers, commissions, payments, advertising, privacy, accessibility, documentation, and professional accountability. Each lesson includes a fully worked ethical situation showing how to identify the issue, choose a response, avoid common mistakes, and explain the reasoning behind the resolution.
Industry History
How GDS Systems Revolutionized the Travel Industry This free, self-paced course tells the real story behind the GDS platforms every travel professional uses: the manual system it replaced, the chance conversation that started it all, the company that built it, the rivals who refused to be left behind, the regulatory fight that made it fair, and the consolidation that produced the three platforms still running the industry today. Not a certification course.
Available Now
3 CE Credits
Legal & Regulatory
Legal Compass Understand your legal status, host agency relationships, and responsibilities at every step of the booking process.
Available Now
3 CE Credits
Legal & Regulatory
Regulatory Guidebook Master the federal and state rules that govern your business — from Seller of Travel to DOT advertising standards.
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2 CE Credits
Legal & Regulatory
Industry Ethics: FAMs & Event Etiquette Professional conduct on FAM trips, at trade shows, and industry events — covering courtesy, gratitude, food behavior, and the 'pack to eat syndrome.'
Master Cruise Professional
Master Cruise Professional - (TIA-MCP) TIA's highest-level cruise certification for experienced Travel Professionals. Master-level training in cruise business strategy, market analysis, high-value client service, regulatory and privacy compliance, accessibility and special-needs planning, and crisis management.
Accessibility & Inclusive Travel
Neuroinclusive Travel Planning Professional - TIA-NTPPI A comprehensive professional certification course for travel advisors serving autistic and neurodivergent travelers across the lifespan. Covers individualized consultation, sensory and communication needs, children and families, adolescents, independent and supported adults, older adults, air travel, lodging, cruises, attractions, ground transportation, international travel, disruption and safety planning, supplier communication, ethics, documentation, and complete neuroinclusive itinerary design.
